Effective Date: 2 February 2026

1. Introduction
BBBeyond.co.za (the “Website”), owned and operated by Bark Bath & Beyond (“we,” “us,” “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us.

By accessing or using BBBeyond.co.za, you agree to the terms of this Privacy Policy.

2. Information We Collect
We collect information in order to provide services, respond to inquiries, and improve user experience. This may include:

a. Personal Data You Provide Directly
When you fill out forms, request quotes, book appointments, subscribe to newsletters, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Location / address

  • Dog information (breed, size, grooming preferences)

  • Any other information you choose to provide

b. Automatically Collected Data
When you visit the website, we may automatically collect:

  • IP address

  • Browser type & version

  • Pages visited & time spent

  • Device information

  • Referring site / click-through data

We collect this data through cookies and similar tracking technologies. You can control cookies through your browser settings.

3. How We Use Your Information
We use collected information for purposes such as:

  • Responding to inquiries and booking requests

  • Communicating service details, updates, or promotions

  • Improving website functionality and user experience

  • Sending newsletters (with your consent)

  • Internal analytics and business decisions

We do not sell your personal information to third parties.

4. Sharing Your Information
We may share your data only in specific situations:

  • Service Providers: Third-party tools we use for booking forms, analytics, email, or website hosting.

  • Legal Requirements: If required by law or to protect our rights.

  • Business Transfers: If the company is acquired or merged.

We will not otherwise share your personal data without your explicit consent.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Understand site usage

  • Remember preferences

  • Improve performance

You can control cookies in browser settings, but disabling cookies may affect site functionality.

6. Third-Party Links
Our website may contain links to external sites (e.g., social media, partners). We are not responsible for the privacy practices of these sites. We encourage you to review their policies.

7. Security
We implement reasonable technical and administrative measures to protect your information. However, no data transmission over the internet is 100% secure.

8. Your Rights
Depending on where you live and local laws, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting corrections or deletions

  • Withdrawing consent for communications

To exercise your rights, contact us using the details below.

9. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy. The “Effective Date” will reflect the latest version. Continued use of the website means you accept those changes.

11. Contact Us
If you have questions or want to request access/deletion of your data:

Email: info@bbbeyond.co.za
Address: Pretoria East
Phone: +27 79 806 1943